5. Implementing Digital Onboarding process.

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Digital Onboarding process.


Providing a best onboarding experience will influence employee engagement and retain for a long-term success. In the modern ear organization are using various technologies for onboarding process which are more efficient and effective when compare to the traditional ways. With the growing technology HR professional require to adopt to serval changes and compete to grab the best talents in with better HR practices.



What is digital onboarding?

According to Gartner (nd) onboarding is a process organization execute from a candidate accept the job offer to the point the new employee is productive at work, elaborating further a process of acquiring the new employee by providing them job offer letter and clearly addressing them the process of joining and welcoming them to the organization to perform their duties. Digital onboarding is making this process by using digital tools and technology. 


Digital Onboarding Steps

Onboarding process steps will enhance the employee experience. The process will kick start when a applicant accept the job offer

Pre-boarding & Paperwork: a waiting time period after accepting the job till the first day at work, by providing them company welcoming materials, the process stage, company guidelines, time period and path digitally by emails, messages, social media and company websites, paper work can be done by online form filling and digital signature which help employee and employer process make effective, cost reduction and less time consumption 

Training: duties, software systems, company cultural training can be provided digitally, by e-learning, virtual learning, videos this will help the employee to get more ideas to perform well in his tenure.

Communication & Suggestion: huge companies have separate software for their communication and suggestion. Commonly emails are using for communication, grant access for email, company developed communication software, social media group.

Salesforce a software company has very effective communication methods, it has Chatter, Salesforce’s internal social network as their internal communication tools, also it promotes employees to share their thought and ideas openly.

Manage, Evaluate and Feedback on performance: by setting the performance management software or tools tracking systems, performance will be managed with the available data analysis we can evaluate the performance and give suggestion to employees digitally.




Benefits of Digital Onboarding

Implementing the digital onboarding process benefits employer as well as employee in many ways. Enhance the employee experience with smooth and interactive onboard, new hires will feel excited and satisfied, reduce the work load of HR team, easy access with mobile from anywhere, tracking employee performance and progress, improve the employee engagement, influence by the process will make the employee satisfaction with organization for long term retain  


Improve the Digital Employee Onboarding Experience

Analyze the current onboarding process crate strategies planning to implement and improve the best user-friendly platform. Feeding the required information and resources for a seamless experience, explain the employee by the time of accepting the offer about how it work clearly and provide user manuals, virtual tours. Video short will create excitement and make the employee more engaged towards it, therefore process, tasks can be given accordingly by using the digital channels. Assign a mentor to guide them about their role, tasks, explain the company culture. 





In conclusion by implementing digital onboarding process will reduce the cost, time consumption further it is seamless process will help the Human resource team meantime boosting engagement, influence, satisfaction, effective communication process for the employees. World is changing rapidly in order for a effective onboard process digitalization will make it easier. Most importantly HR professional are requiring to aware about the changes and new technologies taking over and adopting to it very quickly.    




References 


Gartner (nd) Onboarding [online]. Available at: https://www.gartner.com/en/information-technology/glossary/onboarding#:~:text=Onboarding%20is%20the%20business%20process,employee%20is%20productive%20at%20work [Accessed on 18-Dec-2023].

Matthew Crawford (2022) How to have a successful digital employee onboarding experience [online]. Available at: https://www.citrix.com/blogs/2022/09/27/successful-digital-employee-onboarding-what-you-should-know/ [Accessed on 18-Dec-2023].

Salesforce.com (nd) Sales Force Chatter [online]. Available at: https://help.salesforce.com/s/articleView?id=sf.collab_setting_up.htm&type=5 [Accessed on 18-Dec-2023].

TandemHR (2022) 7 Advantages of Using an Electronic Onboarding System [online]. Available at: https://tandemhr.com/7-advantages-using-electronic-onboarding-system/ [Accessed on 18-Dec-2023].

Comments

  1. Chaminda SenadeeraDecember 18, 2023 at 10:34 AM

    You are talking about a very useful topic on modern work place, specially the multinational companies such as Microsoft, HP, Dell, CISCO, VMWARE, Redhat, Oracle, IBM, Fortinet, Autodesk and so on, they are using digital onboarding as a practice.

    ReplyDelete
    Replies
    1. Mohammed MahdirazaDecember 19, 2023 at 1:01 AM

      Yes digitalisation making the it easier and most renowed companies has started digital onboarding eventually it is spreading to all the companies, According to The Island e-paper (2023) AIA srilanka has implemented it

      Delete
  2. Shehan De MelDecember 20, 2023 at 1:50 AM

    Talent retention is frequently facilitated by a reduced learning curve that is the outcome of a well-known onboarding and implementation process. An increasing number of businesses are beginning to replace manuals and conventional methods with technology and digital data for their onboarding process (Ziden, and Joo, 2020). What do you think are the challenges when it comes to using digital platforms in onboarding?

    Ziden, A.A. and Joo, O.C., 2020. Exploring digital onboarding for organizations: A concept paper. International Journal of Innovation, Creativity and Change, 13(9), pp.734-750.

    ReplyDelete
    Replies
    1. Mohammed MahdirazaDecember 20, 2023 at 2:49 AM

      There will be challenges, employee may feel isolated, uninspiring and information overload, all these challenges can be solved by being engaged with the employees often with interesting elements like videos, movies, shorts, virtual experience, and future according to Datareportal (2023) by 2023 start srilankan Internet penetration stood at 66.7%, this is increase eventually for better reach

      Delete
  3. Isuranga AyeshDecember 20, 2023 at 2:39 AM

    The modern business world is evolving with the digitalization. So the digital onboarding process is also acceptable with that scenario. thus, the organization needs to be more careful with the process and pros and cons need to be evaluated.

    ReplyDelete

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